FAQs
Product-Related Questions
What makes Muskee Musky Mushroom Jerky special?
Muskee Musky Mushroom Jerky is crafted from premium shiitake mushrooms, offering a unique, rich, and savory flavor. Unlike typical jerky, it’s completely plant-based, making it a perfect snack for those looking to enjoy the umami goodness of jerky without the meat.
Does Muskee Musky taste like traditional beef jerky?
While Muskee Musky offers a similar chewy texture and satisfying umami flavor to beef jerky, it’s distinctly mushroom-forward. It’s perfect for those who love a savory snack with a unique twist.
Is Muskee Musky Mushroom Jerky gluten-free?
Yes, our jerky is completely gluten-free, making it a safe choice for those with gluten sensitivities.
How long does Muskee Musky stay fresh?
Our jerky stays fresh for up to 12 months if unopened. Once opened, we recommend finishing it within a week to enjoy the best flavor and texture.
Order, Shipping, and Return Questions
How do I qualify for free shipping?
We offer free shipping on all orders over $30 within the United States. This means you can enjoy more Muskee Musky Jerky without worrying about extra shipping costs!
Do you ship internationally?
Currently, we ship within the United States only. We are working on expanding our reach, so stay tuned for updates on international shipping.
How can I track my order?
After placing your order, you will receive a confirmation email with a tracking number once your order ships. You can use this tracking number to monitor your order’s journey right to your door.
What is your return policy?
If you’re not completely satisfied with your purchase, you can return the product within 30 days for a refund or exchange. Please contact our customer service team to initiate a return.
Can I cancel my order after it's been placed?
Orders can be canceled if they haven’t been shipped yet. Once your order has shipped, cancellations aren’t possible, but you can return the product under our return policy.
Why was my card charged immediately?
We process payments at the time of order to secure your jerky and start preparing it for shipment. If you have any concerns, feel free to contact our support team.
Can I change my shipping address after placing an order?
Yes, you can change your shipping address before the order ships by contacting our customer service with your order number and the updated address.
